Reference

How staxipick Handles Your Personal Information

We keep this policy straightforward: what we collect, why we collect it, and what you can do about it. Account data, payment details linked to PayPal, Venmo, or Play+, and browsing behavior on our mobile platform are all covered here.

No data sold to third partiesPayPal, Venmo, Play+ payment data protectedAccount access on any deviceData request responses within 30 daysState-law compliance where required
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staxipick How staxipick Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Data

Privacy questions don't need to wait. Our account support team handles data requests, deletion inquiries, and correction requests through the channels below. When you write in, include your registered email address so we can locate your account record quickly and respond within the timeframe this policy commits to.

Team online

Email Support

Send data requests, correction notices, or deletion inquiries to our privacy contact address — we respond to every message tied to a verified account.

Live Chat

Open the chat widget from your account dashboard to reach a support agent directly. Useful for quick questions about what data your account holds.

Account Settings

Some data preferences — like marketing communication opt-outs — can be adjusted directly from your account settings panel without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Security isn't a checkbox here — it's part of how we run the payment and account layer. Data tied to PayPal, Venmo, and Play+ transactions moves through encrypted connections, and your account login is protected by multi-factor authentication that you can configure in settings. We hold data only as long as we need it and follow applicable state-law retention requirements for accounts in eligible jurisdictions.

Encrypted Connections

All payment activity — including PayPal and Venmo transactions — travels over encrypted connections. We do not store full payment credentials on our own servers.

Cookie Use

We use session cookies to keep you logged in across devices and analytics cookies to understand which parts of the lobby you use most. You can manage cookie preferences in your browser.

Retention Policy

Account records are kept while your account is active and for any period required by applicable state law. Closed accounts have their personally identifiable data removed on a defined schedule.

Data Request Process

Submit a written request through email or live chat to access, correct, or delete your data. We confirm receipt and respond within 30 days of verifying your identity.

Common Questions About Your Data and Rights

Here are the questions we hear most often about how we handle account information, what data we store, and what you can do if something needs to change. Each answer reflects the actual process we follow — not a general description.

We collect your name, email, date of birth for age verification, and the payment method you link — PayPal, Venmo, or Play+. Device data and session logs are collected automatically when you access the platform.

We share data only with processors we need to operate — payment rails, identity-verification services, and fraud tools. Those partners cannot use your data for their own marketing or sell it onward.

Email our privacy contact or open a live chat from your account dashboard. Include your registered email address. We verify your identity and respond within 30 days of confirmation.

Yes. Submit a deletion request through email or live chat. We remove personally identifiable data from closed accounts on a defined schedule, subject to any retention period required by applicable state law.

Session cookies keep your login active as you switch between the lobby and account settings. Analytics cookies track navigation patterns. You can manage or block cookies through your mobile browser settings at any time.

Payment credentials are processed by the respective payment rail and are not stored in full on our servers. Transaction records are kept for account history and any period required by applicable state law.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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